Support
Questions, reports, bugs, refunds and appeals. Staff answer in order, usually within a day. In the city, /report reaches staff who are online.
Open a ticket
- A questionAnything about the city, the rules or this website.
- Report a playerSomeone broke a rule. Tell us what happened; staff look into it.
- Bug or exploitSomething in the city or on this website doesn't work, or can be abused.
- Lost money or itemsLost to a bug, a crash or a server restart. Not for losses in roleplay.
- Character changeA name change, a fresh start, or a request for permanent death (yours or someone else's).
- Press pass for Night City NewsWrite in-character news for the city.
- Website accountLinking, your citizen file, orders or the casino.
- Complaint about staffOnly admins see these. The staff member involved doesn't.
- Appeal a banTell us why a ban should be lifted or shortened. Read by staff who weren't involved.
Before you write
What staff can't do
- Refund losses that happened in roleplay (a robbery, a fine, a crash in a chase).
- Tell you about action taken against another player.
- Sell anything. There is no real money anywhere in NightCore.